Required Knowledge, Skills, and Abilities
Oversee a portfolio of assigned customers in the Government sector, developing new business opportunities and identifying key resellers.
Act as the primary point of contact for all reseller and end-customer account management matters.
Build and maintain strong, long-lasting business relationships with resellers and end-users.
Achieve individual and departmental revenue and gross profit (GP) targets.
Foster trusted advisor relationships with key decision-makers and sales teams within reseller and end-customer organizations.
Develop and maintain a robust and realistic sales pipeline.
Ensure timely and accurate submission of sales forecasts.
Communicate the progress of monthly and quarterly initiatives clearly to the Sales Manager.
Identify opportunities for growth with existing clients and implement strategies to meet sales quotas.
On-board new, key resellers and end-customers who are not yet trading with the business.
Focus on closing enterprise business and securing high-value opportunities.
Travel monthly to meet with resellers and end-customers and conduct detailed account planning sessions.
Prepare comprehensive reports on account planning sessions for each customer and follow up on action points.
Collaborate with internal teams and vendors to ensure sales targets are achieved.
Manage the entire sales process efficiently, from the initial quote request to the delivery of goods to the customer.
Support the finance team in collecting payments from resellers and end-customers.
Stay informed about market trends, customer buying behaviours, and the economic and political conditions in the country.