Required Knowledge, Skills, and Abilities
Customers (Internal & External):
Provide accurate monthly payroll check reports to employees and line managers on time.
Respond professionally and timeously to payroll queries, escalating delays with required urgency where necessary.
Advise employees on payroll-related policies and procedures when appropriate.
Collaborate closely with HR, Finance, and sites to ensure seamless payroll processing and other timekeeping system requirements. (for example, PRP)
Accurate and On -time Payroll Processing, Reports and Validations:
Minimise financial risk by capturing payroll data accurately and reconciling own inputs before submission for approval.
Collect, sort, and validate payroll information from HR and sites to ensure completeness on the payroll system.
Verify that all processing information is fully supported by required documentation and authorisations.
Load new employees, maintain records (e.g., banking detail changes), process once-off changes (annual increases), and finalise terminations including final pay and leave encashment.
Complete statutory and compliance submissions, including UIF (UI-19), certificates of service, provident fund claims, and maternity documentation.
Accurately process all relevant payroll elements for the current period, including, but not limited to: Earnings, Deductions, Company Contributions, Fringe Benefits, Leave Transactions.
File salary input monthly, ensuring records are complete and audit-ready.
Prepare monthly payroll reports per checklist for submission to the payroll team leader.
Provide general administrative support and assist with ad hoc payroll-related tasks.
Continuous Improvement: Business Processes:
Identify payroll process inefficiencies or compliance risks and raise improvement opportunities, particularly in relation to own stakeholder engagement (e.g., required procedures and documentation from line managers).
Share lessons learned and collaborate with colleagues to improve accuracy and consistency.
Take initiative to upskill and broaden own payroll knowledge (systems, legislation, reporting) to add value within the payroll team.