Required Knowledge, Skills, and Abilities
Take full responsibility for the compliance function within the business and work with the relevant business partners to ensure compliance with the NPS, FAIS, FICA, POPIA and any other applicable legislation.
Roll-out and monitor the implementation of the Risk Management and Compliance (RMCP) program and provide input into the same as part of the enhancement process.
Ensure efficient and effective running of the daily compliance operational activities;
Assist in communicating key aspects of the compliance policies and frameworks to business stakeholders.
Take ownership for the compilation and review of compliance policies and procedures.
Monitor and execute on the outputs of the compliance dashboards;
Review new/existing processes and products to identify and mitigate compliance risk and sign-off on the same.
Be proactive and monitor changes to the regulatory landscape and provide the necessary compliance advice and guidance to business partners.
Assist in the design, development and delivery of compliance awareness and training interventions.
Assist to produce/contribute to the Compliance quarterly board reporting and
Ensure that any outstanding compliance allocated internal audit actions are closed within deadline.
Take full responsibility for the operational risk function within the business and work with the relevant business partners to identify and manage operational risks across the business and build a risk culture/risk-aware mindset.
Derive, obtain buy-in and drive the execution of the strategy for Operational Risk within the Merchant segment.
Own and drive the process to draft, maintain and review the Operational and Strategic Risk Registers for the business units and functions and ensure that there is appropriate, constructive challenge from a risk perspective during this process.
Take the lead on and undertake business assurance activities as and where necessary to provide assurance on business processes/products/services etc.
Serve as the risk subject matter expert and provide the necessary guidance as part of new product/process/service/channel development in line with the Agile methodology.
Ensure the documentation of risks in the internal operational risk tool and ensure management of the same.
Perform root cause analysis on risk events and document lessons learnt related to the same
Develop and provide the necessary Operational Risk training to business as is required
Produce the necessary risk reporting on a monthly and quarterly basis respectively for both internal stakeholders and the Board Audit Committee.
Proactively escalate any areas of concerns and ensure remedial steps are identified and implemented
