Required Knowledge, Skills, and Abilities
Administration of withdrawal/retrenchment claims.
Assessment of documents in line with company standards and procedures.
Corresponding with members or employers via mail, e mail or telephonically.
Calculating benefits payable.
Completing and submitting necessary statistical reports.
Customer queries relating to benefits and general enquiries in terms of the Pension Funds Act.
Preparing claims for payment of benefits on the Workflow and mainframe systems.
Ability to prioritise and draw conclusions from data.
Work well under pressure and towards set deadlines.
