Required Knowledge, Skills, and Abilities
Managing the e-mail requests by: Reviewing and assessing mails in terms of requirements and issues. Attending to requirements and issues raised in the mails or assigning mails to relevant staff which will have the required skills to deal with these matters. Monitoring the resolution of the matters raised above. Attending to mails at first level and closing the matters. Reports to the National Manager. Preparation of the AGM by ensuring that all requirements are dealt with to have a legally constituted meeting. Ensuring proper and correct minutes of the meeting are taken or that the meeting is recorded if given permission by all attendees. Attending the Annual General Meeting. Distributing Notice pack via e-mail, hand delivery or posting to trustees. Preparing Insurance schedules by: Consulting with Insurance brokers that the annual insurance policy is renewed and updated. Ensuring the annual fire equipment service is done and the COC sent to the brokers. Consult with the brokers appointed on all claims till finalisation. Dispatching service providers if required for repairs if not sent by the brokers. Ensuring that an individual building is done every three years as per the STMA. Consulting with Accountant to get Latest audited financials. Obtaining Audited financial statements by: Ensuring all the necessary information regarding the audit is sent to the auditors timeously or downloaded by the auditors from WeconnectU portal. Ensuring draft is sent to all trustees/directors. Ensuring the last version is signed off by trustees/directors and auditors before calling for the AGM to be held. Updating conduct and management rules. Consult with trustees/directors to update current conduct and management rules for schemes. Ensuring that relevant documentation is completed by all. Assisting with the Registration of all rules with the ombudsman�s office and consulting with lawyers if so, required by the trustees/directors. Maintaining the office by ensuring all filing is done and kept as per the statutory requirements. Maintaining all databases for all schemes. Keeping files up to date as per client requirements.