Required Knowledge, Skills, and Abilities
Lead and oversee the seamless secure and timely flow of information within and outside the organisation ensuring accurate and accessible data management.
Develop and implement comprehensive data governance policies standards and quality assurance procedures ensuring full compliance with relevant legislation such as the POPI Act.
Manage the organisation data assets ensuring data integrity privacy and security across all platforms and processes.
Build and maintain relationships with internal departments and external stakeholders including academic institutions students alumni banks credit bureaus and screening companies.
Lead a high performing data management team and foster a culture of operational excellence.
Develop and execute integrated sales and marketing strategies to achieve revenue targets and drive awareness of the organisation products and services.
Oversee client engagement CRM accuracy and the execution of divisional marketing plans and communication strategies.
Cultivate strategic partnerships and alliances to expand market reach and generate third stream income particularly within universities and TVET institutions.
Recruit lead and develop high performing staff ensuring performance management and alignment with organisational goals.
Monitor and evaluate overall organisational performance implement continuous improvement strategies and align all operational activities with strategic objectives.
Ensure full compliance with legal regulatory and ethical standards across all operations.
Prudently manage organisational resources monitor budgets in collaboration with finance and ensure financial health through sound planning and oversight.
Develop and implement internal policies and operational procedures that support staff productivity and enhance organisational effectiveness.
Ensure cross functional coordination improved internal processes and adherence to organisational systems and controls.
Represent the organisation at forums conferences and meetings maintaining visibility and driving stakeholder engagement.
Manage domestic travel obligations to build relationships with institutional partners and promote service offerings.
