Required Knowledge, Skills, and Abilities
Load and update Tenant on the In-house PIMS & Rise system.
Tenant Statements: Receipt allocations from Bank Statements Current expiries and Interest generation.
Meter reading generation Manual billings/adjustments/recoveries.
Lease billings Debit Run Finalized statements to Tenants Debit Orders.
Reconciliations and resolution of queries.
Tenant Turnover Finalize Vacated Tenant accounts and Deposit/Credit Refunds.
Obtain Credit Check and FICA where necessary.
Raise Lease input summary (LIS)
Raise lease on the In-house PIMS & Rise system.
Update Lease Register.
Handle all leasing matters with the leasing department.
Annual Municipal and Rates increases.
Following up on outstanding payments timeously.
Update the Arrears report daily.
Follow Company Arrear Collection Procedures.
Update and utilize company credit control service provider facilities (TPN)
Prepare handover to Legal Credit Controller where applicable.
Maintain Property and Unit data on In-house PIMS/Rise system.
Notify Utility Company of any tenant changes/updates and accruals monthly.
Maintain Parking Schedules and Access discs.
Assist with maintaining access control system.
Processing of Municipal and other invoices.
Account Reconciliations.
Consolidation of monthly management reports.
